BYOND — Community | Communication | Collaboration

Is your community website failing to keep members engaged, updated, and involved? Is managing, maintaining, and updating your website a challenge? A one-size-fits-all solution, in particular, compromises on the fundamental aspects that a community platform should take into consideration – resulting in a lack of user-centric collaboration, end to end experiences, customized messaging ability, clear service provider visibility, and more. Most of these websites fail to allow multiple, geographically distributed administrators to manage them – losing out on the opportunity to feed relevant, topical, and engaging location-based information to segmented audiences.

The result: increased frustration among members that seek information and lower engagement across the board. Additionally, there exists the challenge of bringing in a sense of community without depending on phone calls, multiple emails, and separate messages or without multiple user-specific subsites.